Road Freight


Milky Way Logistics excels as a premier provider of European road and rail freight services. Boasting over 20 years of combined Freight experience, we specialize in delivering tailored road and rail logistics solutions to any accessible destination. Our door-to-door services cover all major areas, supported by a carefully chosen network of independent, reliable suppliers and global partners.


At the core of our operations is a deep commitment to our clients. We pride ourselves on a customer-focused approach, ensuring satisfaction across our diverse clientele. Whether it’s small independent businesses venturing into international markets or large, established blue-chip corporations, we provide the same level of personalized service and attention. This consistent dedication to meeting diverse needs is what sets Milky Way Logistics apart in the freight service industry.


  • Post-Brexit, UK hauliers face new customs procedures and potential border delays.
  • Working hours and driver regulations may remain aligned with the EU or diverge.
  • Vehicle standards, especially regarding emissions, could either align with EU standards or follow a distinct UK path.
  • Additional permits and licenses are now required for UK drivers in the EU.
  • Insurance and liability rules may undergo changes, affecting transport firms.
  • Overall trade and transport flow between the UK and EU could be impacted, affecting supply chains.


Road Transport in UKLTL (Less-Than-Truckload)

shipping is used for transporting smaller freight or when a shipment doesn’t require the use of an entire trailer. This method allows multiple shippers to share space on the same truck. Each shipper pays for their portion of the trailer space used, based on the weight and size of their goods. LTL is cost-effective for small to medium-sized businesses as it provides a more affordable shipping option without the need to fill an entire truck. However, LTL shipments typically have longer transit times due to multiple stops and transfers during the journey.


FTL (Full-Truckload) shipping,

On the other hand, is used when a shipment is large enough to fill an entire truck, or when a shipper has enough goods to make using the entire truck worthwhile. FTL is faster than LTL as it involves direct shipment from the pickup point to the destination without any stops or transfers. This method is preferred for high-value or time-sensitive shipments, as it minimizes the risk of damage and delays. FTL is also a preferred option for large shipments that require special handling or temperature control.


  • LTL shipping is ideal for smaller freight, allowing cost-sharing among multiple shippers.
  • FTL shipping is used for larger shipments that fill a truck, offering faster, direct delivery.
  • LTL is more affordable but slower, with potential for multiple stops.
  • FTL is faster, more secure, and preferred for large, valuable, or time-sensitive shipments.



Milky Way Logistics offers comprehensive collection and delivery services across the UK and much of Europe, handling a diverse array of consignments. Our capabilities extend to various forms of road transport, accommodating both full and partial loads. We specialize in managing delicate cargoes, including valuable and hazardous materials, ensuring their safe and efficient transportation. Our extensive network of partners is a key asset, granting us invaluable local insights and expertise in different regions. This collaboration enables us to navigate regional logistics with ease, offering our clients reliable and tailored solutions for their freight needs. Whether it’s standard shipments or more complex, specialized cargo, Milky Way Logistics is equipped to provide efficient and secure transportation solutions across a broad geographic range.


European Road freight service

Milky Way Logistics, a seasoned expert in international freight forwarding, offers a range of road, sea, and air freight services. With over two decades of combined experience, we specialize in delivering reliable and effective transport solutions across the UK, Europe, and further afield. Our focus is on ensuring consistent reliability and maintaining open communication with our clients.


Our expansive network includes strategically positioned agents, enabling us to provide comprehensive door-to-door services. Our offerings are diverse, catering to various shipment needs including pallets, crates, individual boxes, or oversized cargo. Our team, known for its expertise, customizes solutions to meet your specific needs. We offer an array of options such as Full Load, Part Load trailers, and express dedicated vehicle and courier services, particularly suited for urgent shipments.


At Milky Way Logistics, we take great pride in delivering exceptional customer service. We recognize the importance of streamlining your supply chain and enhancing your reputation through efficient and effective logistics solutions. For personalized assistance and to learn how we can support your logistics needs, please reach out to our approachable team at 02079717888.




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The road freight industry employs a variety of vehicle sizes to accommodate different types of cargo and transportation needs. The size and type of vehicle chosen for a shipment depend on factors such as the volume, weight, type of cargo, and the distance of the journey. Here’s an overview of common vehicle sizes used in road freight:


Small Vans: These are ideal for quick, local deliveries, especially in urban areas where larger vehicles might face access issues. Small vans are typically used for small parcels, documents, and other compact items.


Long Wheelbase Vans: Offering more space than small vans, these are suited for transporting larger parcels and small pallets. They are still nimble enough for urban deliveries but can carry more cargo.


Luton Vans: Recognizable by their large box-shaped rear, Luton vans are great for moving furniture and larger items. They often come with a tail lift, making loading and unloading easier.


7.5 Tonnes Trucks: These medium-sized trucks are a versatile choice for a wide range of goods. They strike a balance between capacity and maneuverability and are often used for small business deliveries and medium-sized consignments.


Articulated Lorries (Artics): These large vehicles consist of a tractor unit and a trailer and are ideal for FTL shipments. They can carry substantial loads, including palletized goods, large equipment, and bulk materials. Artics are common in long-haul freight transport.


Refrigerated Trucks: Specifically designed for perishable goods like food and pharmaceuticals, these vehicles have temperature-controlled compartments. They come in various sizes, from small vans to large trucks, depending on the volume of goods.


Flatbed Trucks: These are used for oversized loads or cargo that requires loading from the top or side. Flatbeds are versatile and can transport a wide range of goods, from construction materials to heavy machinery.


Tanker Trucks: Used for transporting liquids or gases, these specialized vehicles are essential for chemical, fuel, and food industries. Tankers must adhere to strict safety standards due to the nature of their cargo.


Each type of vehicle is designed to meet specific logistical requirements, ensuring efficient and safe transport of goods. The choice of vehicle impacts factors like transit time, cost, and the overall effectiveness of the transportation process.

Milky Way Logistics through its robust and dependable network, offers efficient services  for handling a variety of deliveries and collections throughout the UK mainland. To enhance our service offerings, we provide several premium add-on options:


Morning or Afternoon (AM/PM) and Timed Services: We accommodate specific time requirements for deliveries, ensuring your goods arrive within designated morning or afternoon slots, or at a precise time as per your needs.


Delivery and Collection of Hazardous Goods: We are equipped to handle hazardous materials, adhering to specific regulations based on the class and transport category of the goods, ensuring safe and compliant transportation.


Tail-Lift Deliveries: For heavy or bulky items that require assistance in loading and unloading, we offer tail-lift services to facilitate easy and safe handling of your goods.


Curtain-Sider Deliveries: Ideal for large or irregularly shaped items, our curtain-sider delivery option provides flexibility and ease of access for loading and unloading goods.


At Milky Way Logistics, these additional services are part of our commitment to providing versatile and comprehensive logistics solutions tailored to meet the diverse needs of our clients.



Customs clearance is a critical process in European road freight, particularly in the context of shipments crossing international borders within and outside the European Union (EU). This process involves the preparation and submission of documentation required to facilitate the import or export of goods and adherence to various customs regulations. Here’s an overview of customs clearance in European road freight:


Documentation: The most crucial aspect of customs clearance is the accurate completion of all required documentation. This includes customs declarations, commercial invoices, packing lists, and transport documents like the CMR consignment note. Post-Brexit, additional paperwork like export declarations and import declarations are required for shipments between the EU and the UK.


Duties and Taxes: Customs duties and taxes vary depending on the type of goods, their value, and their origin. The Harmonized System (HS) code is used to classify goods and determine the applicable tariffs. Import VAT is also a consideration for shipments entering the EU.


Customs Agents: Many companies employ the services of customs agents or brokers to navigate the complexities of customs procedures. These agents are experts in local regulations and can efficiently handle the submission of documents and liaise with customs authorities.


Regulatory Compliance: Compliance with customs regulations is paramount. This includes adhering to trade agreements, embargoes, and restrictions. Non-compliance can lead to delays, fines, or seizure of goods.


Transit Declarations: For goods passing through multiple countries, transit declarations may be required. This is especially relevant in the EU, where goods might cross several borders before reaching their final destination.


Customs Checks: Customs authorities have the right to inspect shipments. This can involve document checks, physical inspections, or scans. While these checks can cause delays, they are essential for security and compliance.


EORI Number: Companies involved in importing or exporting within the EU need an Economic Operators Registration and Identification (EORI) number. This unique identifier is used in all customs procedures and is a prerequisite for customs clearance.


Post-Brexit Changes: Since Brexit, the customs process between the UK and EU has become more complex, with additional requirements for declarations and checks, impacting transit times and operational planning.


Milky Way Logistics specializes in providing streamlined customs clearance services for European road freight. Our expertise in current customs regulations and attention to detailed documentation ensures seamless cross-border transport. We frequently collaborate with expert customs agents to navigate complex procedures, ensuring compliance and efficiency. Our awareness and professional know-how enable businesses to transport goods smoothly and lawfully across international borders, minimizing delays and maximizing operational efficiency. This comprehensive approach to customs clearance is essential for hassle-free European freight logistics.




The CMR (Convention relative au contrat de transport international de marchandises par route) is an international convention pertaining to the transport of goods by road. It applies to every contract for the carriage of goods by road in vehicles when the place of taking over the goods and the place designated for delivery, as specified in the contract, are situated in two different countries, of which at least one is a contracting country to the CMR.

Road Freight CMR

Road Freight CMR

Key aspects of the CMR include:


Documentation: The CMR Convention mandates the use of a CMR consignment note, which is a standard document that accompanies the transported goods. This note contains important information about the cargo, including the sender and receiver’s details, description of goods, quantity, and place of delivery.


Liability: The CMR outlines the carrier’s liability for loss, damage, or delay of goods during transportation. This includes conditions under which the carrier is liable and potential limitations to this liability.


Claims and Compensation: It provides a framework for filing claims and determining compensation in cases of damage or loss of goods. The CMR also specifies time limits within which claims must be made.


Jurisdiction: The convention defines the jurisdiction for legal disputes arising from international road transport contracts covered by the CMR.


International Scope: The CMR is widely adopted in Europe and several neighboring countries, making it a crucial element in cross-border road transport within these regions.


Flexibility: While the CMR provides a standardized framework, it allows for certain terms to be modified by mutual agreement between the carrier and the consignor, as long as these alterations do not conflict with the basic principles of the convention.


Electronic CMR Note: Technological advancements have led to the acceptance of electronic CMR notes, enhancing efficiency and traceability in the transportation process.


The CMR convention streamlines international road transport, providing a standardized legal framework that facilitates trade and transportation across borders. It is an essential element in the logistics and transportation industry, especially in Europe, ensuring a uniform approach to handling and documenting the movement of goods by road.



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